It depends on breed, activity level, and other variables.
Small dog breeds can become fully mature in as little as 9 months, where some
large breeds can take a full 18 months. Usually, a dog is considered an adult
when it is about 12 months old. Typically, a dog is considered a senior at
about 7 years of age.
You can create a new account by going to https://trulyfresh.com/account/login
and clicking “create an account” Be sure to use the same email address you
placed your original order with. You will be able to adjust, modify, or cancel
your service from this page.
If you already have an account, go to https://trulyfresh.com/account/login
login, and modify your subscription there. If you don’t have an account, go to https://trulyfresh.com/account/login,
select “create an account” using the same email you started your service with,
and you will then be allowed to make adjustments to your service. Please note: It is possible to have received an order without creating an account. You will need to create an account using the same email address you started your service with to modify, pause, or cancel your service.
Still need help? Contact us using the chat box at the bottom right hand corner of your screen.
You can cancel your account at any time, or pause/skip
shipments, however, a 48-hour notice is
needed before their scheduled ship date. Please let us know if you are
experiencing any issues with your account and we will do our best to help you!
Based on demand it may take us a day or two to bake your
dog’s food. Additionally, our carriers don't service most addresses on the
weekend's so fresh food was ordered later in the week, it might not be baked
until early the following week, to ensure optimal freshness at delivery. By
signing up for a subscription, you can get your food delivered at exact
Of course. You can edit shipment frequency, skip an order,
or cancel the service altogether through your account. 48-hour notice is needed
for canceling or pausing subscription services because we schedule baking two
days in advance. If you have any questions please contact us!